How
can I join a club?
You
can join any club by clicking on
the name and filling out their online
membership application. Each club
is different. Read details about
their membership on their web sites.
I
cannot find club "such and such"?
Look around on our web site. It
may be that the dvd club you are
looking for is not listed under
the category you would expect it
to be. We generally list dvd clubs
only once in one category. If the
dvd club is not listed we probably
do not know about it or they do
not have a web presence. See a complete
list of dvd clubs we have
on our pages.
I
want to talk to a human. How can I
contact club "such and such"?
We
are not affiliated with individual
dvd clubs. Please contact the dvd
club you wish to talk to directly.
We only provide a central point
for reaching all the dvd clubs on
the internet. Visit our
pages to find the web site for your
club and contact the club's
customer service.
I
did not receive the dvds I ordered.
Why?
We
are not affiliated with individual
dvd clubs. We do not have anything
to do with the clubs that are listed
on our site. We only provide a central
point for reaching all the dvd clubs
on the internet. Please contact
Customer Service of the dvd club
you have joined directly and inquire
them about this. You can find more
information on how to contact your
club by going to its web site. You
can find a direct
link to your dvd club on our pages.
I
joined a club but have not heard anything
from them. Can you help?
We
are not affiliated with individual
dvd clubs that are listed on our
site. We provide a central point
for reaching all the dvd clubs on
the internet. Please contact Customer
Service of the dvd club you have
joined directly and inquire them
about this. You can find more information
on how to contact your club by going
to its web site. You can find a
direct
link to your dvd club on our pages.
I
am having problems joining a club.
There
could be two reasons you are experiencing
troubles. The link is temporarily
not working. Please dvdmark our
web site and try again a few hours
(or a day) later. Sometimes the
Internet does not work as expected.
For example some people in California
may not be able to reach a web sites
while users in New York do not have
any problems. Another problem could
be that the link is bad. Please
email us telling us which dvd club
you have tried to join, if you can
provide the page URL that would
help too.
I
received an invoice but not dvds.
Help me.
Unfortunately
we are not in a position to help
you. We are not affiliated with
individual dvd clubs that are listed
on our site. We only provide a central
point for reaching all the dvd clubs
on the internet. Please contact
Customer Service of the dvd club
that you have joined and inquire
them about this. You can find more
information on how to contact your
club by going to its web site. You
can find a direct
link to your dvd club on our pages.
I'm
an producer. How can I submit my dvd
to your club?
We
do not manage any dvd clubs. We
only provide a central point on
the internet for finding and reaching
individual dvd clubs. Please contact
individual dvd clubs directly.
Gift
Orders: FAQ
We
are not affiliated with individual
dvd clubs that are listed on our
site. We only provide a central
point for reaching all the dvd clubs
on the internet. Please contact
Customer Service of the dvd club
in which you are interested and
inquire them about this. You can
find more information on how to
contact individual dvd club by going
to its web site. You can find a
direct
link to your dvd club on our pages.
Are
there dvd clubs that serve Canadians?
The
only dvd club that we are aware
that serves Canadians is Columbia
House DVD Club.
Are
there dvd clubs that serve outside
the US and Canada?
For
international members other than
Canadians, visit the "International"
information page for dvd-of-the-Month
Club
